Contact & Conditions

Berry & Blossom Skincare

Downpatrick.

Bt30 6SW, County Down

email:- BerryandBlossom@outlook.com

Etsy.com/uk/shop/berryandblossomcream

Instagram.com/berryblossomcream

TERMS AND CONDITIONS

Gladly accept returns and cancellations

Contact me within: 7 days of delivery, Return items back within: 14 days of delivery, Request a cancellation within:  3 days of purchase

I don’t accept exchanges

But please contact me if you have any problems with your order.

The following items can’t be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:

  • Intimate items (for health/hygiene reasons)
Returns and exchange details

Refunds and Exchanges
Order cancellation:
Orders may be cancelled within 2 days and refunds given . If you receive the goods and would still like to cancel, please return the products in their original condition and packaging (at buyer’s expense). Refunds will be made via the payment method originally used, minus P&P and any costs involved in the crediting procedure.

Damaged goods:
Goods are deemed to have been received in good order after 14 days of receipt. You may return any faulty/damaged goods within 14 days after receipt for a full refund provided they are unused and in their original packaging. Refunds will be given 14 days within receiving the goods

Payment

Payment is via PayPal.
Your payment would be appreciated at the time of a purchase.
.

Delivery

Shipping
Postage and packaging costs will be automatically added to your shopping basket at a checkout. In the case of over payment , I will refund the difference

I post through Royal Mail, which will include Sign For, and always post 3 days from receiving your order..
I try to reduce waiting time to 3 working days UK.

If you would like a different form of delivery or you would like international shipping, please contact me before placing an order for pricing.

If you wish to add an insurance for your package, please let me know before placing an order (additional cost will be incurred).

I cannot be responsible for packages that have been lost, stolen, or damaged by the postal courier. But insurance can be arranged.